Our Commitment to Timely Delivery

At Depolic, we prioritize delivering your items promptly. Our streamlined shipping process ensures your orders are prepared and shipped as quickly as possible.

Shipping Time: Delivery Time = Processing Time + Shipping Time

The delivery timeline is divided into two main components:

  • Order Cutoff Time: (GMT-05:00) Eastern Standard Time (New York).
    Our estimated delivery dates consider factors such as the destination address and the preparation time for shipment. Please note that during peak seasons or promotional sales, delivery times may be slightly extended.

  • Shipping Costs:
    Orders over a certain amount ship for free.
    Orders below this threshold ship for $6.99 USD.

Shipping Carriers:
We partner with reputable carriers such as USPS, UPS, FedEx, and DHL. The estimated delivery date depends on factors like your destination address and the time it takes to prepare your items for shipping.


Important Notes:

  • You can cancel your order within 12 hours of order confirmation (excluding Saturday and Sunday) if your order has not yet shipped.
  • No cancellations can be made after this window.

Important Note :

You can cancel your order within 12 hours of order confirmation (excluding Saturday and Sunday) and if your order has not been shipped. · No cancellations

Process Shipping time and Shipping time for each Product Type

Product Type

Commitment processing time

Commitment Shipping time

Commitment timeframe

Sneaker, Shoes & Jersey

2-4 days

7-14 days

9-18 Business days

Custom Clog Shoes

3-5 days

10-15 days

13-20 days

T-Shirt, Hoodie, Sweater, Hawaii Shirt

2-5 days

5-10 days

5 – 15 days

 

NOTICE IMPORTANT : Please note orders take approximately 1-3 business days to process before shipping. (Expedited, Standard and Standard Free) Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday.

 

United Kingdom – Process Shipping time and Shipping time

Product Type

Commitment processing time

Commitment Shipping time

Commitment timeframe

Sneaker – Shoes

2-4 days

7-16 days

9-20 Business days

Custom Clog Shoes

3-5 days

10-15 days

13-20 days

T-Shirt, Hoodie, Sweater, Hawaii Shirt

2-5 days

5-10 days

5 – 15 days

 

NOTICE IMPORTANT : Please note orders take approximately 1-3 business days to process before shipping. (Expedited, Standard and Standard Free) Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday.

We process orders only on business days (Monday through Friday, Eastern Standard Time) and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.


Shipment Confirmation:
For some carriers, it may take 5-7 business days for tracking information to update in the system. If your order was placed more than 10 business days ago and there is still no tracking information, please contact us via email at: depolic.


How to Track Your Order:
To track your order, please visit the Track Order section on our website.

Shipping Delays:
Shipping times are estimated from the shipping date, not the order date, and may vary due to factors such as invalid addresses, customs clearance procedures, or other unforeseen circumstances.


Item Not Received:
If your order is marked as delivered but you have not received it, please contact the carrier to locate your package. Once an item is handed over to the carrier, we are unable to control its delivery. If the issue persists, kindly email us at depolic, and we will do our best to assist you.


IMPORTANT:
Customers are responsible for providing the correct shipping and billing addresses. If you realize your information is incorrect, please contact us immediately. If the product has already been shipped, a refund can only be processed after the product is returned to us.


📞 Contact Us
📍 Address: 8340 Millicent Way, Shreveport, Louisiana, 71115, United State
📞 Phone: (+01)-806.425.4397
📧 Email: [email protected]
🌐 Website: www.depolic.com

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